Shipping policy
Shipping Information
Domestic Shipping (Australia)
We offer shipping to all Australian states and territories including:
- Australian Capital Territory (ACT)
- New South Wales (NSW)
- Northern Territory (NT)
- Queensland (QLD)
- South Australia (SA)
- Tasmania (TAS)
- Victoria (VIC)
- Western Australia (WA)
Shipping Options:
- Free Shipping: Available on orders over $50 AUD
- Standard Shipping: Available for all orders
- Express Shipping: Available for all orders
International Shipping
We ship internationally to a wide range of countries including:
Asia Pacific:
- Hong Kong
- Japan
- South Korea
- Malaysia
- New Zealand
- Singapore
Europe:
- Austria
- Belgium
- Switzerland
- Czech Republic
- Germany
- Denmark
- Spain
- Finland
- France
- United Kingdom
- Ireland
- Italy
- Netherlands
- Norway
- Poland
- Portugal
- Sweden
North America:
- Canada
- United States
Middle East:
- United Arab Emirates
- Israel
Shipping Rates: International shipping rates are calculated based on destination and order value. Rates will be displayed at checkout.
Processing Time
Orders are typically processed within 1-2 business days. You will receive a tracking number via email once your order has been dispatched.
Delivery Timeframes
Domestic (Australia):
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
International:
- Standard International: 7-21 business days (depending on destination)
- Express International: 3-10 business days (where available)
Important Notes
- All shipping costs are calculated in Australian Dollars (AUD)
- Free shipping promotions apply to domestic orders only unless otherwise specified
- International customers may be responsible for customs duties and taxes
- Delivery times may vary during peak periods or due to unforeseen circumstances
Contact Us
If you have any questions about shipping or need assistance with your order, please don't hesitate to contact us.